Book your course on 07708 606 413
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filler@godaddy.com
WHO WE ARE
tj adam silversmith manufactures, sells and teaches jewellery and silversmithing as a sole trader.
Jewellery and courses are sold from a gallery in North Norfolk and online.
Our website address is: https://www.tjadamsilversmith.co.uk
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
The following personal data may be collected and processed:-
· Your name
· Email address
· Home address
· Delivery address
· Date of birth
· Telephone numbers
· Credit or debit card details
· The content of emails received.
Details collected of your visits to our website may include time spent browsing, searches made and other resources accessed.
HOW WE COLLECT DATA
We collect personal data when you contact us through our site, register your details, place an order through our site, buy a gift voucher, ask to be notified when an item is in stock, sign up to receive our newsletter, email or phone us.
Our website www.tjadamsilversmith.co.uk may also automatically collect information such as details of your visits to our site and data about your computer.
HOW WE PROCESS YOUR DATA
Data collected is used to:-
· Enable use of our website
· Provide information required
· Process and fulfill your order
· Take payment
· Arrange delivery through Royal Mail or courier companies
· Communicate delivery information and inform you of any delays or queries
· Resolve problems should they occur
· For authentication or identity checks
· Detect and prevent fraud
· Review and improve our products and services
· Keep you informed, if subscribed, about new products, offers or other information we believe may be of interest when this has been requested and consented to.
· To fulfill our legal obligations
WHY WE PROCESS PERSONAL DATA
We process personal data in order to fulfill a contract / contractual obligation with you or because you have asked us to take specific actions before entering into a contract. This is the legal basis for us doing so.
We may process your data on a consent basis such as if you ask to be subscribed to our emails but if such activities require your consent, we will first obtain consent.
We may also process and disclose your personal data on a legitimate interest basis if necessary, such as informing the authorities about fraudulent or criminal acts.
CONTACT FORMS
If you contact us to make an enquiry using our contact form, the data collected therein – name, email address and the content of your enquiry is used to respond to your question only. Details entered on a contact form are not used for any marketing purposes, and you will not be subscribed to our mailing list. If you wish to subscribe to our mailing list, this can be done separately via the link on our homepage.
COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the AboutCookies.org website which offers guidance for all modern browsers
On our website cookies are used to run our online shop (GoDaddy)
No personal information is stored within these cookies.
CONTACT FORMS
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
ANALYTICS
Who we share your data with
We share your data when necessary with the following in order to fulfil any contractual obligations to you:
· GoDaddy ecommerce platform that runs our online gallery shop.
· PayPal, who process your payments on our behalf
· Royal Mail and other couriers, to enable delivery of orders placed
· The suppliers of products purchased, for warranty, repair and replacement purposes
We may also share your personal information in connection with any legal proceedings or for the purpose of fraud prevention.
We will not sell, lease or distribute your personal information to any other third parties without your permission unless required by law to do so.
HOW LONG WE RETAIN YOUR DATA
Data is only held for as long as it is required for the purpose it was collected.
We keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
CONTACT INFORMATION
If you have any questions about our privacy policy, please contact me at tj adam silversmith, Great Walsingham Barns, Hindringham Road, Great Walsingham, Norfolk, NR22 6DR, United Kingdom.
ADDITIONAL INFORMATION
HOW WE PROTECT YOUR DATA
We are committed to ensuring the information collected is secure. Suitable electronic, physical and managerial procedures have been put in place to prevent unauthorised access or disclosure.
Information provided is stored on secure servers.
All financial transactions are handled through our payment service provider, PayPal who use the latest most secure technology. We do not hold a copy of any debit or credit card information.
You are responsible for keeping your user details and passwords confidential.